• All sales are final. We don’t offer refunds or transfers, so please choose the classes and series that work best for you. If you need to change your series, we will work with you to find a series of equal value or apply your series to a more expensive one

• Can’t make it? Life happens! We don’t offer refunds for missed sessions, but we’ll do our best to help you join another session of the same class type when possible

• Enrollments: If a series has fewer than four participants, we may need to cancel or reschedule. We’ll always work with you first to move you into another series of the same class or a different option that works, or provide a full refund if needed

• Holidays: If a holiday falls during a series, we’ll extend or adjust sessions so you get the full number of classes you signed up for

Most of our classes run as a series, which means you pre-register and pay for the full session in advance. Series meet once a week for a set number of weeks, depending on the class. Some series can be joined partway through if there’s space available.

You’ll have a choice to register for either a Series or Series Plus:

• Series includes your weekly class, lounge time before and after, access to our digital community, and exclusive Heybrook Pass deals.

• Series Plus includes everything in Series plus unlimited drop-ins (like Open Play, Tiny Tunes, and Sleep Support) and access to special events throughout the season.

We also offer a few drop-in sessions that run weekly. These are included with Series Plus or can be purchased individually at the drop-in rate.

Series includes your class series, plus:

• 15 minutes before and after class to enjoy the lounge

• Access to our private digital community

• Exclusive deals through The Heybrook Pass

Series Plus includes everything in Series, plus even more ways to connect and play with:

• Unlimited drop-in sessions like Tiny Tunes, Open Play, and Sleep Support

• Access to special events throughout the season

Each child needs their own registration for a class or series. We understand this can add up, so we offer 20% off the second child to make it easier for families and nanny-shares to participate together.

• The 2-Week Starter Pass is only available for brand new clients. It gives you unlimited access to drop-in classes, events, and open play for 14 days.

  You have two ways to use it:

  1. Register for a series and we’ll give you a Starter Pass for free while you wait for your series to begin.

  2. Purchase the Starter Pass for $39 to try us out and see if you’d like to register for a series afterward.

  The pass activates on the date of purchase and expires 14 days later.

As soon as you feel ready. We've found that the earlier families come by—the more supported and connected they feel from the very beginning.

To make your visit as easy and comfortable as possible, we have bassinets, bouncers, and freshly laundered blankets available, so you and your little one can settle in with ease.

Not quite ready to leave the house? You’re welcome to join our Newborn Essentials Class. It is completely virtual and a great way to start receiving support from Day 1.

We typically serve parents and caregivers from pregnancy through about 2.5 years old. That said, it’s not a hard and fast limit—we want to make sure people know what to expect and feel good about their fit here. If you're curious, we encourage you to come try us out and see if it feels right for you and your little one.Item description

Yes! Dads are welcome in any of our class series. We also offer a dedicated series, the Dads Group, specifically for fathers who want to connect with other dads and discuss topics that directly affect them.

Absolutely! Anyone involved in your child’s care is welcome to attend. Bringing a partner, grandparent, or caregiver can help share the parenting load and give everyone a chance to connect with the class content.